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Privacy Policy
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Information Collection and Use |
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Retsina Software Solutions is the sole owner of the information
collected on this site. We will not sell, share, or rent this
information to others in ways different from what is disclosed in this
statement. Retsina Software Solutions collects information from our
users and site visitors at several different points. |
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Customer Support |
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In order to receive customer support, you must complete the customer
support form. During this process you are required to give your
contact information (such as name and email address). This information
is only used to contact you about the customer support issue. The
contact information is not added to our contact list or mailing list
unless specifically requested. |
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Placing an Order |
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We request information from you on our order form. Here you must
provide contact information (like name and billing address) and
financial information (like credit card number, expiration date). This
information is used for billing purposes and to fill your order. If we
have trouble processing an order, this contact information is used to
get in touch with you. We save your contact information for our
customer records, and add your email address to our newsletter list so
that you are notified of news and software updates. You have the
option to opt-out of the announcement list, Please contact us if you
want to be removed from this list. |
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Cookies |
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A cookie is a piece of data stored on your hard drive that reference
information about you on our servers. Usage of a cookie is in no way
linked to any personally identifiable information while on our site.
We use cookies to provide an enhanced browsing experience on our web
site. If you reject the cookie, you may have trouble accessing some
features on our web site. |
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Log Files |
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We use IP addresses, web server logs, and cookie data to analyze
trends, administer the site, track page popularity, and gather
information for aggregate use. This data is not linked to any
personally identifiable information. |
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Links |
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This web site may contain links to other sites. Retsina Software
Solutions is not responsible for the privacy practices of such other
sites. We encourage you to be aware when you leave our site and to
read the privacy statements of each and every web site that collects
personally identifiable information. This privacy statement applies
solely to information collected by this Web site. |
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Newsletter |
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If you wish to subscribe to our newsletter, we ask for contact
information such as name and email address. Contact information is not
shared with any third parties. |
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Surveys & Contests |
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From time-to-time, our site may request information from you for
surveys or contests. Participation in these surveys or contests is
completely voluntary and you have a choice whether or not to disclose
this information. Information requested may include contact
information (such as name and shipping address), and demographic
information (such as zip code, age, and income). Contact information
will be used to notify the winners and award prizes. Survey
information will be used for purposes of monitoring or improving the
use and satisfaction of this site and our software. |
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Security |
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This website makes every reasonable effort to protect your
information. When you submit sensitive information via the website,
your information is protected both online and off-line. When our
registration/order form asks you to enter sensitive information (such
as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page such as our order form, the
lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked,
or open, when you are just ¡®surfing¡¯. |
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Special Offers |
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As our customer you will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for your
privacy, we allow you to unsubscribe from our mailing list. To
unsubscribe, follow the directions at the bottom of each mailing.
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Correction/Updating Personal Information |
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If your personally identifiable information changes (such as your zip
code), we will endeavor to provide a way to correct, or update your
personal data. Please send email to our Customer Service department
with your new information. |
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Notification of Changes |
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If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we
collect, how we use it, and under circumstances, if any, we disclose
it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it was
collected, we will notify users by way of an email. Users will have a
choice as to whether or not we use their information in this different
manner. We will use information in accordance with the privacy policy
under which the information was collected. |